Maahi Request a demo
How it works

From first call to a working agent

A clear path with your approval at every stage. You always know what the agent will do, what it will not do, and how we will test it.

The path

Five stages, each with something you can see

Discovery call

We learn the task, the tools involved and what a good result looks like. You leave knowing whether an agent fits.

Front Desk Agentonline
Hi, do you have a slot for a quote this week?
Yes. Thursday 10:00 or Friday 2:00?
Thu 10:00Fri 2:00
Booked Thursday 10:00

Written scope

We write down what the agent will do alone, what needs approval, what it connects to and how it will be tested.

WorkflowTested
TriggerUnderstandCheck rulesAct
12 of 12 test cases passed

Build and test

We build the agent and test it against real examples from your business until the results meet the agreed standard.

Activity logExportable
Read request from web form
Checked price list
Drafted reply
Waited for approval
Approved by owner, sent

Staged release

The agent starts with approval on every action. As you gain confidence you loosen the rules you choose to.

Needs approval1 pending
Send quote of $2,920 to Sam?
Rule: quotes over $2,500 wait for a person
ApproveEditDecline

Improve

We review how it performs and adjust the instructions, knowledge and connections as your business changes.

Weekly summaryMon 8:00
New enquiries up on last week
Two follow-ups overdue
Deliverables

What you receive at each stage

StageWhat you getWhat we need from you
Discovery callAn honest view of fit and a shortlist of workflows30 minutes and a description of the task
Written scopeScope document, approval rules and test planReview and sign-off of the rules
Build and testA working agent, the test set and resultsAccess to tools and real examples
Staged releaseA supervised launch and rule adjustmentsOne person to approve actions
ImprovePerformance review and updated rules and knowledgeFeedback on what the agent gets right and wrong
Working together

What we need from you

Good agents come from good examples. The more real cases we see, the better the agent behaves on day one.

  • Access to the tools the agent will use, with the least access that works
  • Examples of real requests and how you handled them
  • Your prices, policies and preferred wording
  • One person who can approve rules and review early results
Agent permissionsLeast access
Read calendar
Create bookings
Send email · approval
Delete records
Issue refunds
Front Desk Agentonline
Hi, do you have a slot for a quote this week?
Yes. Thursday 10:00 or Friday 2:00?
Thu 10:00Fri 2:00
Booked Thursday 10:00
Principles

How we work

Honest scoping

If an agent is not the right answer, we say so on the first call.

Supervised first

New agents start with approval on every sensitive action.

Everything written down

Scope, rules and test results are documents you keep.

Questions

Straight answers

How long does it take?

It depends on the workflow. We give you a plan with stages after the discovery call, so you can see the path before committing.

What do you need from us?

Access to the tools involved, examples of real cases, and one person who can approve rules.

What does it cost?

Pricing depends on scope. After the call you receive a written quote for each stage.

Can we stop after the scope?

Yes. The written scope is yours to keep whether or not you continue to the build.

What happens after launch?

We review performance, adjust rules and knowledge as your business changes, and support new agents if you want them.

Ready to talk it through?

Tell us the task and we will tell you whether an agent fits.

Request a demo Book a call